That's what trauma counselling is for. Lighthouse is a trauma counselling clinic in Vancouver and Burnaby, with virtual sessions across BC. This page is for people carrying something that won't fade.
Text 604-809-5848, or call, if that's easier.
Your message goes to Robert, the clinic director — not a call centre or a bot. He replies the same day. No script needed; "hi" is enough.
You don't need to choose a therapy method before contacting us. We recommend an approach based on what happened, how it's affecting you now, and what feels tolerable — not on whichever acronym is most familiar.
Trauma — including PTSD — doesn't only live in memories. It shows up as headaches that arrive with certain thoughts. A throat that tightens for no reason. A stomach that's never settled. Tingling, numbness, muscles that won't unclench, breath that stays shallow.
If doctors keep finding nothing, that doesn't mean nothing's wrong. It may mean the injury isn't physical.
Robert replies within 24 hours — often the same day — and offers a free 15-minute call. "Hi" is enough.
He'll ask what's been going on — nothing you're not ready to say.
If it feels right, he matches you with the therapist who fits, and you book a first session. If not, that's fine too.
Robert came to this work after his own trauma — and after years of talk therapy that went nowhere. What finally helped wasn't more talking. It was approaches that work with the body and eyes, not just words (EMDR and OEI, among others). He built Lighthouse around them: a small team of therapists, every one of them trauma-trained.
Robert reads each first message himself and matches you with the therapist who fits — or tells you plainly if Lighthouse isn't right, and where to go instead.
Robert replies the same day and offers a free 15-minute call. "Hi" is enough.
He'll ask what's been going on — nothing you're not ready to say.
If it feels right, he matches you with the therapist who fits, and you book a first session. If not, that's fine too.
It's different for everyone. But people describe the same small things: sleeping through the night. A loud noise staying just a loud noise. Telling the story without leaving the room. Feeling like yourself again — not all day at first, but more and more.
Most extended health plans reimburse Registered Clinical Counsellor (RCC) services — look for "RCC" or "clinical counsellor" in your plan. We don't currently offer direct billing; you'll receive a receipt after each session to submit to your insurer.
Most extended health plans reimburse Registered Clinical Counsellors — look for "RCC" or "clinical counsellor" in your plan. We provide receipts to submit; direct billing isn't currently offered.
Not until you're ready — and with some approaches, not in detail at all.
Honestly, it varies. Some people feel a shift within a few sessions; deeper work takes longer. You set the pace, and you can stop anytime.
Online trauma counselling works well for many people. On your free consultation call, we'll consider privacy, comfort and the approach we'd use to decide whether virtual or in-person sessions are the better fit.
"They are so validating and reaffirming of my emotions. I feel heard and understood during our sessions. I experienced tremendous growth in my five months."
Daphne, former client
Today, next week, later. A text is enough to start. Nothing is decided by saying hi.
Or call 604-809-5848 · info@lighthousecounselling.ca
